Monier Group underscores commitment to top quality

Group-wide policy to further increase customer satisfaction

Friday 23, September 2011

 

Luxembourg/Oberursel, 21 September 2011 – The Monier Group is further strengthening its commitment to the highest quality standards with the introduction of a group-wide quality policy. The new policy summarizes Monier’s commitment towards external and internal target groups and is part of a comprehensive quality management system for the entire group. As one of the leading suppliers of building materials for pitched roofs as well as of chimney and ventilation systems, it is Monier’s aim to provide products and services that meet the highest regional quality standards. The company is also systematically and continuously improving its processes and performance in order to fulfill or even exceed customer expectations.

Based on the existing high quality standards of the Monier Group, the new policy ensures a structured and continuous further development of the area within the whole organisation. The new guidelines will be closely integrated into the company’s management systems. In order to further strengthen quality management, a new position was created at group level.

“Quality is already a firm part of our vision and anchored in our mission statement”, explains Pepyn Dinandt, CEO of the Monier Group. “For decades, we have been supplying products and services of the highest quality based on our extensive experience. As one of the most innovative companies in our industry, we have made it our goal to lead the way in terms of quality in all our markets. It is the responsibility of the quality management team to monitor and continue to expand this.”

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